Frequently asked questions

How do I use my bottle?


Go to our machine, and place your Fill Drinks bottle with the RFID tag linked to your subcription directly on the black RFID reader and pour away. (Give the hands free mode a try by scanning the QR code at the top left of the machine's screen!)




How do I buy a bottle?


Two ways. First way - right here on the website! Go to the BOTTLES button in the menu at the top left and buy your bottle there. (Don't forget to activate your subscription, by following the link on the "Thank You" page or by simply clicking the SUBSCRIBE button on the menu and following the prompts) Then pick up your bottle at Brooks Stop near Campus View Suites. Second way - at the Brooks Stop where the machine is located, just ask the cashier to help you sign up and get you your Fill Drinks bottle right away!




Is it truly unlimited?


Yes! To prevent people from pouring the soda into someone else's cup and refilling again, we have placed a 15 minute timer between pours.




Is it easy to cancel?


Yes, on our monthly plans you can cancel at any time, and on our annual plan you can cancel before your next year renewal.




What are your hours?


Our hours are the same as Brooks Stop which are: Monday 9:00 am - 9:00 pm Tuesday 9:00 am - 9:00 pm Wednesday 9:00 am - 9:00 pm Thursday 9:00 am - 9:00 pm Friday 9:00 am - 9:00 pm Saturday 10:00 am - 5:00 pm Sunday 10:00 am - 5:00 pm




Do I have to buy a subscription to get a drink?


No. You are always free to buy a single use styrofoam cup in one of three sizes; 22oz, 32oz, and 44oz.




Where do I pick up a bottle?


In the Brook's Stop. Go to the counter and they will verify your purchase, and give you a bottle




What happends if I lose my bottle?


You can purchase a new replacement bottle, and we will connect it with your existing subscription.





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