Question 1

What are your hours?

Accepted Answer

Our hours are the same as the Atwood Innovation Plaza which are generally:
Monday - Saturday 8:00am - 6:00pm

Question 2

How do I use my card?

Accepted Answer

Go to our machine in the Trailblazer Café located in the Gardner building. 
Tap your Thirsty Trailblazer Card on the reader.
Once your card is approved, you can begin pouring. (Note a timer starts counting down once your approved so it's best to have your cup ready first.)
Enjoy your delicious refreshment.

Question 3

Is it truly unlimited?

Accepted Answer

Yes! To prevent abuse though we monitor your account, and if we see suspicious usage your subscription may be cancelled.

Question 4

Is it easy to cancel?

Accepted Answer

Yes! All you have to do is sign into your account on our website and click "manage". From there you'll click cancel and then you will be prompted to fill out a survey letting us know your reason for cancelling and where we can improve and then you're set!

Question 5

Do I have to buy a subscription to get a drink?

Accepted Answer

No. You can purchase a single use drink at any time by tapping or inserting your credit card, or using Apply Pay/Google Pay.

Question 6

How do I get one of those sweet UT mugs?

Accepted Answer

You can purchase them from dining services or send us an email at info@filldrinks.com

Question 7

What happens if I lose my mug?

Accepted Answer

You can purchase a new replacement mug. Send us an email at info@filldrinks.com

Frequently asked questions